Contact information

Contact Information

Crivanto is a trading name of YUANYANG MARITIME INTERNATIONAL TRADING CO., LIMITED.

Registered address
Yau Lee Centre
Kwun Tong, Kowloon
Hong Kong SAR

Email
info@crivanto.com

Support hours
Monday to Friday, 9:00–18:00 Hong Kong Time (UTC+8), excluding Hong Kong public holidays.

Email is the fastest way to reach us and the only channel we monitor. We reply to every message within 2 business days.

To help us answer on the first reply, please include your order number and, for anything to do with a fault, a short video or photograph showing the problem.

We handle order status and tracking, returns and refunds, warranty claims, and questions about sizing, connections and finishes.